It is aimed at ensuring that our Center provides various high-quality medical services to patients, as well as corporate clients, and at increasing the efficiency of the staff's work.
The main principles of our Center's policy:
1. Customer orientation:
- By establishing active interaction with customers and ensuring a high level of service in the medical services provided, we strive to meet the needs and expectations of our customers as much as possible;

2. Leadership and involvement of personnel:
- Top management ensures the setting and management of its quality objectives, as well as the involvement of personnel in achieving them;

3. Professionalism:
- Top management ensures the continuous improvement of employees' professional level based on regular monitoring;

4. Process approach:
- Quality management of the services provided is based on ensuring the effectiveness of each business process involved in the formation of services and continuous monitoring of the compliance of business processes with established criteria;

5. Continuous improvement:
- It is ensured through the continuous improvement of processes, risk assessment, evaluation of the compliance of the services provided with established criteria, development of corrective actions, as well as the implementation of innovations based on the results of studying the current and emerging needs of customers;

6. Management of relationships:
- We ensure long-term and mutually beneficial cooperation based on mutual trust and respect for each participant in partnership relations;

7. Confidentiality:
- We understand the importance of preserving information and ensure the security of confidential information, preventing the loss, misuse, unauthorized access, dissemination and alteration of such information;
- Top management ensures the continuous improvement of the quality management system based on the principles listed above and forms a team of like-minded people who strive to meet customers' needs every day, as well as undertakes to keep the policy and objectives in the field of quality up to date.
Leyla Medical Center strives to achieve the above through the implementation of a management system in accordance with the ISO 9001:2015 international standard. The clinic also undertakes to meet the requirements of our customers, study customer feedback, as well as legislation and regulatory acts.
Directors, managers and employees are responsible for the Quality Management System. Leyla Medical Center complies with the requirements of ISO 9001:2015 and strives to meet the needs of consumers,interested parties by using quality procedures.